> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://remoco.crisp.help/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Checklist before attending a Remo Event

Follow this checklist and get your computer Remo ready!

1. To get the full networking experience use a computer with a camera and microphone. It's not required but will let you have an amazing experience!

![](https://storage.crisp.chat/users/helpdesk/website/6472a827a83d6c00/2284a556-1b0b-40e5-bbdc-057141_1lj4twh.png)

2. As we use the latest video technology, make sure your browser and OS is updated to the latest version. Please check that you are using a compatible browser and OS that fulfills the versions listed in the table below.

[Click here to check your OS and browser version](https://www.whatismybrowser.com/)

![](https://storage.crisp.chat/users/helpdesk/website/6656f1b906f6ac00/86236f37-8587-47d3-ac8c-2b8507_1hg59qf.png)

We currently only support Chrome, Safari, or MS Edge browser on your desktop/laptop computer. 

Mobile and tablet view can be accessed and are in beta!

![](https://storage.crisp.chat/users/helpdesk/website/fb9c4b7913644000/8f499952-6690-4ff1-af29-fa41fd_lh9z7m.png)

3. Check that your browser, hardware and internet connection fulfills our requirements on this webcam test page:

[https://tokbox.com/developer/tools/precall/](https://tokbox.com/developer/tools/precall/) 

4. If your camera or microphone does not work here are some troubleshooting guides to help you resolve common issues:

[My camera and microphone does not work on Windows 10](http://help.remo.co/en/articles/3406576-windows-10-my-camera-or-microphone-is-not-working)  
[My camera and microphone does not work on Windows 8](http://help.remo.co/en/articles/3414634-windows-8-my-camera-or-microphone-is-not-working)  
[My camera and microphone does not work on MacOSX](http://help.remo.co/en/articles/3537490-macos-my-camera-or-microphone-is-not-working)

5. If your camera or microphone still does not work, go here [live.remo.co](https://live.remo.co/) and click on the "Need Help" button on the bottom left corner, we also have a self-help [guide here](http://help.remo.co/en/articles/3347130-my-camera-microphone-isn-t-working) for microphone or camera issues.

![](https://storage.crisp.chat/users/helpdesk/website/7cff20d8a7b36000/01d8419b-e4d4-451c-82c1-c25602_i2jvte.png)

6. Locate yourself in a quiet place with a non-distracting background.  
  
7. Watch this youtube video for instructions on [How to use Remo](265a91f7-2186-4327-9abc-6057953efbca)

[![](https://remo-d856fcfa7f02.intercom-attachments-7.com/i/o/172752409/a1f18a7263f091b951dad265/Jl_TqQakeVz5u1WGmu1YUGGsqxBndb6db2ZjnZoiiPjb1k4pcmO7urcdD-NtX_5pMkwxz72QKJl_yNw5Ijwz0PiVu2qKuAzC5CWx64YxzZ3zrXi77hkBGKd1Sal6HX1fRkVxu4--)](https://youtu.be/P01JxUBNU2Y)

8. Go to the link that was sent to you and register with your name, email and password.

9. Most importantly have fun and a great event!