Checklist before running a Remo event
Microphone and Camera
To get the full networking experience use a computer with a camera and microphone. It's not required but this will create an amazing experience
Browser Updates
As we use the latest video technology, make sure your browser and OS is updated to the latest version. Please check that you are using a compatible browser and OS that fulfills the versions listed in the table below.
Click here to check your OS and browser version
We currently only support Chrome, Safari, or MS Edge browser on your desktop/laptop computer.
Mobile and tablets are currently not supported for administrators, event organizers and speakers. Mobile and tablets are available for attendees.
Quick Hardware Test
Test your browser, hardware and internet connection fulfills our requirements on this webcam test page:
https://tokbox.com/developer/tools/precall/
Troubleshoot Guides
If your camera or microphone does not work here are some troubleshooting guides to help you resolve common issues:
My camera and microphone does not work on Windows 10
My camera and microphone does not work on Windows 8
My camera and microphone does not work on MacOSX
Remo Support
If your camera or microphone still does not work, go to live.remo.co and left click the bottom left-hand corner on the "Need Help" icon.
5.1 Locate yourself in a quiet place with a non-distracting background.
5.2 Watch this youtube video for instructions on How to use Remo
5.3 Go to the link above to register with your name, email and password.
To get the full networking experience use a computer with a camera and microphone. It's not required but this will create an amazing experience
Browser Updates
As we use the latest video technology, make sure your browser and OS is updated to the latest version. Please check that you are using a compatible browser and OS that fulfills the versions listed in the table below.
Click here to check your OS and browser version
We currently only support Chrome, Safari, or MS Edge browser on your desktop/laptop computer.
Mobile and tablets are currently not supported for administrators, event organizers and speakers. Mobile and tablets are available for attendees.
Quick Hardware Test
Test your browser, hardware and internet connection fulfills our requirements on this webcam test page:
https://tokbox.com/developer/tools/precall/
Troubleshoot Guides
If your camera or microphone does not work here are some troubleshooting guides to help you resolve common issues:
My camera and microphone does not work on Windows 10
My camera and microphone does not work on Windows 8
My camera and microphone does not work on MacOSX
Remo Support
If your camera or microphone still does not work, go to live.remo.co and left click the bottom left-hand corner on the "Need Help" icon.
5.1 Locate yourself in a quiet place with a non-distracting background.
5.2 Watch this youtube video for instructions on How to use Remo
5.3 Go to the link above to register with your name, email and password.
Updated on: 01/05/2020
Thank you!