> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://remoco.crisp.help/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# My Android camera and microphone does not work

Here the instructions to turn on your camera and mic for different versions of Android. Remo only supports Android 7, 8, 9, 10.  

## Here is how to turn on camera and microphone for specific websites on Android 7 (Nougat) and 8 (Oreo)

1.  Open the Google Chrome app

![](https://storage.crisp.chat/users/helpdesk/website/23387f5a0fc99000/092cfa67-558e-432e-a5e0-2fae17_zmbmpr.jpeg)

2. Tap on the menu icon found in **'Settings'.**

![](https://storage.crisp.chat/users/helpdesk/website/3611fb65c895f200/7cc8f707-7af1-4681-b08c-4e1c0a_jjl7ls.jpeg)

3. Go to the advanced section and click on **'Site settings''.**

![](https://storage.crisp.chat/users/helpdesk/website/d9a0496eeadd2800/847a5fa1-6003-46d6-91fc-a3b2ea_b6ejyv.jpeg)

4. Toggle the Camera/microphone slider on so the green icon appears.

![](9278153e-729b-403c-9791-f0e727b3b611)

## Here is how to turn on camera and microphone for specific websites on Android 9 (Pie) and 10.0

1.  Launch the Google Chrome app

![](https://storage.crisp.chat/users/helpdesk/website/e9288fc126066000/8225fdfa-6e5e-498d-92a6-88db7e_59sbsr.jpeg)

2. Tap on the menu icon found in **'Settings'.**

![](https://storage.crisp.chat/users/helpdesk/website/ea792a507d160000/8c6ec5ea-5886-4d68-a5a1-74a2c9_6fcvyc.jpeg)

3.  Go to the advanced section and click on **'Site settings'.**

![](https://storage.crisp.chat/users/helpdesk/website/4a8c0c9d9a242400/9e5b9d5e-7c03-447b-b2d2-3346b9_1du4uel.jpeg)

4.  Toggle the Camera/microphone slider on so the blue icon appears.

![](https://storage.crisp.chat/users/helpdesk/website/7c1e2542d0744800/17379120-f567-4b07-ab1f-cb4695_1v6wpl4.jpeg)