> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://remoco.crisp.help/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Screen Sharing does not work on MacOS Catalina

Due to increased security and permissions safeguards with macOS 10.14 Mojave and 10.15 Catalina, you may need to adjust your Security & Privacy settings to enable screen sharing of your desktop and other applications on your computer.

1. Update your system to macOS Catalina Version 10.15.1 or higher.

2. Ensure the [latest Google Chrome version](https://support.google.com/chrome/answer/95414?co=GENIE.Platform%3DDesktop&hl=en) is installed

3. Open the **System Preferences** app:

![](https://storage.crisp.chat/users/helpdesk/website/bb9d36f4af340800/1aa5c5f0-5ba4-438a-82dd-37d8f2_tbrc9n.jpeg)

4. Go to the **Security & Privacy** section.

5. Enable **Google Chrome** under **Screen Recording**. You may first need to click the lock in the bottom-left corner to make changes to your settings:

![](https://storage.crisp.chat/users/helpdesk/website/8f2c368488bcf800/7a0eda94-a07d-47ad-a8b0-6af566_1rczl02.jpeg)

6. Enable **Google Chrome** under **Accessibility**:

![](https://storage.crisp.chat/users/helpdesk/website/8d4c6749c223e000/1df27ae3-cb61-4df2-8f99-c5b874_szszvm.jpeg)

You may be prompted to quit Chrome in order for the changes to take effect. A reboot of your computer may also be required.