• How to download recordings from Presentation/webinar mode

  After you stop the recording on your broadcast/presentation it will automatically be saved in the Event Settings Panel. Here’s how you can download the recordings from the presentation/webinar mode: During the Event Click the menu button with three parallel horizontal lines located at the upper left corner of the event space Click Event Settings (https://storSome readers

• How to find/create your referral links in FirstPromoter

  After you have created your affiliate account please follow below steps to find/ create the referral links. Scroll down to the bottom of your first promoter dashboard. You would see an area that lists all your referral links. Click on the ‘links(2)’ button on the left side of the search bar.Some readers

• How to present in broadcast mode

  Broadcasting into webinar mode has never been easier. Enter your live event Once inside your event, select the broadcast icon (second from the top) Start your broadcast when you are ready to go.  (https://storage.crisp.chat/users/helpdesk/website/596cSome readers

• How to create a Remo event in HeySummit

  Here are the instructions in creating a Remo event in HeySummit. When users click on the HeySummit link, they can login to Remo without registering in Remo again.Some readers

• Checklist before running a Remo event

  Microphone and Camera To get the full networking experience use a computer with a camera and microphone. It's not required but this will create an amazing experience Browser Updates   As we use the latest video technology, make sure your browser and OS is updated to the latest version. Please check that you are using a compatible browser and OS that fulfills the versions listed in the table below. Click here to check your OS and browser version (https://www.whatismybrowser.com/Some readers

• How to add a custom floor plan to my event in the Remo Conference

  Please follow the guidelines and restrictions listed below while designing your custom floor plan. Design Specifications You can use any design tool like Adobe Illustrator/Sketch, but the final floor plan map image must be shared in SVG format. Map sizeThe full map must fit within the max resolution size in each of the Sketch/illustrator files (shown in light green below)The core conference area must be 16:10 aspect ratio (highlighted in red) (https://storage.crisp.chat/users/Few readers

• How to Add an Event Manager or Teammate

  You can add event managers or teammates to your Remo account and grant them access to your events without sharing your login credentials. Here is how you can add more people to manage your event: Log in to your account in Remo.co. Click the Remo logo located at the upper left corner of the page. (https://storage.crisp.chat/users/helpdesk/website/e80Few readers

• How to record a broadcast/webinar

  The option to record is only available during a presentation mode. Once you activated presentation mode,  Click on the 'More' button located at the bottom of the page Click 'Record' when you are ready to record your live session. The timer will aFew readers

• Getting started as an Administrator

  You have now started your journey hosting immersive events online, let's teach you the basics of how to setup and host your first event, watch the video tutorial below!Few readers

• How to set up your Remo Ambassador / Affiliate Account

  Open https://remo.firstpromoter.com/ Add email, first name, last name and create a password. Click on the check box to agree with the terms and conditions and to the Ambassador Terms and Conditions. (https://storage.crisp.chat/users/helpdesk/website/4d07f3fc4db06c0/223ea5Few readers

• How to invite an attendee, presenter from the audience onto the stage as a speaker in Presentation mode

  Once the broadcast started, all attendee’s mic and cam will automatically be disabled however the admin/host can invite any attendees to join the broadcast. Here’s how to invite your attendees to join you onto the stage: Start broadcasting by clicking the Present Now button and click Start Now (https://storage.crisp.chat/users/helpdesk/website/fc05c93e8eaff800/99a752Few readers

• How to create your first event with advanced features

  How to create your first event with advanced features Register for a Remo account or login to your Remo account Left click the 'Create Event' icon in the upper left-hand corner Add details of your event. Under the 'Prepare' heading in the upper left-hand corner you can add the following information: Date Start and end time Event image Event tagline Event page description Invite speakers Add expected number of attendees Add a Youtube Billboard URLFew readers

• There are 2 ways to make and invite someone as a speaker.

  There are 2 ways to make and invite someone as a speaker. 1. Create an Event Under 'prepare' scroll down the page until you see 'invite speakers'' Here you can enter emails for speakers Each speaker will receive an invitation  2. AfterFew readers

• How to use announcements to communicate with your attendees during an event

  Announcements can be used to communicate with all your attendees during an event, here's how: Inside your event space, left click the announcement icon found in the bottom-right hand corner An announcement pop up box will appear In the box enter a description for your announcement Left click the green box labelled 'Announce Now' to postFew readers

• What security standards does Remo adhere to?

  Database security Certified authentication module completed standard including ISO 27001, ISO 27017, ISO 27018, SOC 1, SOC 2, SOC 3. Certified realtime database completed standard including 27001, SOC 1, SOC 2, SOC 3. Certified database cloud service. Network security Remo client connects via HTTPS (port 443/TLS) to Remo servers to obtain information required. Video and audio streaming security and encryption In the TRIAL and paid version of the Service, we wiFew readers

• How to Turn on the Custom Event Branding Feature

  Remo offers Custom Event Branding (previously known as "Whitelabel") so companies may use their own branding while using the platform. This feature is exclusive for the Producer Tier only. Here’s how to launch Custom Event Branding with your events:  Log in to your account in Remo.co. Click the Remo logo located at the upper left corner of the page.Few readers

• How to setup a CNAME custom subdomain

  This setup describes how you can publish your meeting rooms and booking pages on events.yourdomain.com/yourname on any website. Please note that this is only available for Producer tier. It requires just one technical step: you should know where to find your DNS settings. The setup is simple: Make sure traffic going to events.yourdomain.com points to Remo.co (without people noticing it) using a CNAME record.Few readers

• How to create your first event in 10 seconds or less

  To create your event, Register for a Remo account or login to your Remo account Left click the 'Create Event' icon in the upper left-hand corner Add the start time and end time of the event Left click the 'Save and Publish Event' icon in the lower left-hand corner.Few readers

• Setup Youtube Live Stream Integration

  Please be aware, it takes 24 hours for Youtube to enable your live streaming capabilities and several days if it requires you to activate AdSense. Please do this well in advance of your event. These are the requirements before you can integrate Youtube Live with Remo. Your Youtube brand or personal account must have: Live streaming is Enabled Embed lives streams is Enabled To find out if these are enabled, go here to check your Youtube features (5999719e-082d-45ae-b420-9a08bFew readers

• How to change table names

  To change the name of a table: Right click on a table and the following pop up will appear Click on the pencil icon The following pop-up will appear Enter a new table name (https://storage.crisp.chat/users/helpdesk/website/67ce46872c954000/6f7b1bFew readers

• How to create multiple floors

  To create multiple floors: 1 . Event Settings Go to event settings Choose the event you want to create multiple floors for Click on the 3 dots in the top right-hand corner Right-click the 3 dots Select 'edit event' Change expected attendeFew readers

• How to promote and market a Remo event

  There are a number of ways to promote and market your event on Remo. We have put together a checklist to get you started.  Marketing Campaign Marketing emails Start an email campaign 3 weeks before your event, with each email building onto the next leading up to your event Sample Email Schedule  1 day after your event 1 hr before your event 1 day before your event 3 days before your event 5 days before your event 7 days before your event 10 dayFew readers

• You can invite attendees to your event by sharing a URL to your registration page. There are 2 ways you can find this:

  You can invite attendees to your event by sharing a URL to your registration page. There are 2 ways you can find this:  1. Event Settings Select 'edit event settings' Under edit event settings, select 'Promote'  Once you are on the 'Promote Event' page, you will find a share event link. You can use this share event link to invite attendees to your event.Few readers